DISCLAIMER

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Better Than Ever Postoperative Concierge provides non-medical, non-emergency recovery support services in a private setting. All services are focused on comfort, assistance, and coordination during the postoperative recovery period. We do not operate as a home health agency, healthcare service firm, or emergency medical provider. Any guidance provided is based on the client’s individualized recovery plan and surgeon’s instructions. In the event of any urgent medical concern, emergency medical services (911) will be contacted immediately.

Your medical care, at all times, and in all circumstances, remains the responsibility of the surgeon who performed your surgery. Your surgeon is the only one qualified to determine the level of post-operative care needed following your procedure, including whether discharging you to a non-medical private setting, such as a suite or hotel accommodations for recovery assistance by the Better Than Ever Recovery team is appropriate.

Your surgeon and his or her medical staff are the only ones with the authority to order and perform post-operative medical treatment, and only your surgeon reserves the right, alone, at any time to order your hospitalization, if that is the level of care you require. 

If you elect to use our services, you are agreeing to the fact that it is only for a matter of your convenience, and not for any reasons related to medical care further than we are allowed in our capacity.